Robotic Process Automation (RPA) is reshaping the business landscape by automating routine tasks and unleashing the potential for increased productivity, cost savings, and strategic focus. As organizations continue to embrace this transformative technology, the layering in of cognitive capabilities (AI/ML, Large Language Models (LLM), computer vision, etc.) is accelerating the creation of new business models and driving operational efficiencies.
The Situation:
A global supplier wanted to leverage automation to reduce costs, decrease offshore dependencies, increase quality, and align staff to more strategic needs.
The Impact:
The Techstra team held workshops to educate the team and assess potential candidates. The work has served as a catalyst for expanding the program. Outputs include:
- Selected a high-impact finance process to start; developed a robust backlog.
- Reviewed the various current state processes and built the business case.
- Deployed a Proof of Concept (PoC) Bot to demonstrate the impact of the redesigned process.
